Privacy Policy
We take your privacy seriously. Here's exactly what we collect, how we use it, and the rights you have over your data.
At Custom Packaging, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded by Custom Packaging and how we use it.
Information we collect
When you request a quote, contact us, or place an order, we may collect information such as your name, company name, email address, phone number, and shipping/billing address.
All payments are processed through secure third-party payment gateways such as Stripe and PayPal. We do not store your credit card or payment details on our servers.
We collect artwork, logos, and design files that you upload for custom printing and packaging purposes.
How we use your information
We use the information we collect to:
- Provide, operate, and maintain our website and packaging services.
- Process transactions and manage customer orders.
- Communicate regarding order status, proofs, quotations, and customer support.
- Send important notices, updates, and administrative information.
- Improve our products, services, and website experience.
Log files and cookies
Custom Packaging follows a standard procedure of using log files and cookies. These files log visitors when they visit websites to analyze trends, administer the website, track users' movements, and gather demographic information. This information is not linked to any personally identifiable data.
Third-party privacy policies
We may share your information with trusted third parties only when necessary to fulfill your orders and provide our services.
Shipping carriers such as UPS, FedEx, and DHL may receive your shipping information to deliver your orders.
Secure payment providers process your financial information to complete transactions safely.
Your data rights (GDPR/CCPA)
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Object to or restrict certain data processing activities.
To exercise these rights, please contact us at sales@custom-packaging.co.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Contact us
If you have any questions about this Privacy Policy or our data practices, please reach out: